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Refund Policy

Last Updated: August 24, 2026

At GrowthYourApp, we aim to deliver quality app growth services. This Refund & Guarantee Policy outlines when refunds are applicable and how our guarantees work.

1. Our Guarantee

Certain services (such as “Guaranteed Reviews” or “Guaranteed Ratings”) come with a guarantee as described on the respective service page. This means:

  • If the guaranteed deliverable (e.g., a specified number of reviews, ratings, or installs) is not fulfilled within the agreed timeframe, you are entitled to a partial or full refund for the undelivered portion, or a resend/redo at no extra cost, at our discretion
  • Guarantees apply only to the specific metrics stated at the time of purchase and do not extend to ranking positions, revenue, or other indirect outcomes, which depend on factors outside our control
2. Eligibility for Refunds

Refunds may be considered in the following cases:

  • Service was not delivered within the promised timeframe, and the delay is not due to app store restrictions or client-side issues
  • The order was cancelled before work began
  • A technical or processing error occurred on our end that prevented delivery
3. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • The app was suspended, removed, or penalized by Google Play Store or Apple App Store due to reasons unrelated to our service delivery
  • The client provided incorrect app details, links, or store access information
  • Work has already been completed and delivered as agreed
  • The client violates our Terms & Conditions
  • Delays caused by changes in third-party app store policies or algorithms
4. Refund Process

To request a refund:

  1. Contact us at larisaif96@gmail.com or WhatsApp with your order details
  2. Our team will review your request within 3-5 business days
  3. If approved, refunds will be processed to the original payment method within 7-10 business days
5. Partial Refunds

If a service is partially completed (e.g., 60% of ordered reviews delivered), we may offer a partial refund for the undelivered portion, or complete the remaining order at a later date, based on mutual agreement.

6. Order Modifications

If you wish to modify or downgrade your order before work begins, please contact us as soon as possible. Once work has started, modifications may not be possible.

7. Contact Us

For refund requests or questions about this policy, reach out to:

Email: larisaif96@gmail.com Phone: +91 88740 94569 Website: https://growthyourapp.com